Terms and Conditions

PLEASE READ THE TERMS AND CONDITIONS RELATING TO USE OF OUR WEBSITE AND ON-LINE SALES BEFORE MAKING A PURCHASE VIA OUR WEBSITE.

BY BROWSING OR ACCESSING OUR WEBSITE OR BY MAKING A PURCHASE, IT IS DEEMED THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO THESE TERMS AND CONDITIONS.  WE RECOMMEND THAT YOU RETAIN A COPY FOR FUTURE REFERENCE.

1.0   Terms

These terms and conditions relate to the use of our website, our information materials and online purchases of our products.  By continuing to browse our website you are confirming that you have read, understood and agreed to these terms and conditions.

Southall Butchers reserve the right to change these terms and conditions without notice in relation to future sales. These terms do not create any rights to any parties other that the purchaser and do not affect your statutory rights relating to online purchase.

The terms of sale set out here apply to goods supplied by Southall Butchers, ordered through our website at www.southallbutchers.co.uk.  By continuing with a purchase it is deemed that customers have read, understood and agreed to these terms and conditions.

You must be 16 years of age or older to order products through the website and by accepting our terms and conditions you are confirming this.

Suppliers

Payment for purchases is processed through a payment gateway: PayPal.

We reserve the right to change our suppliers without notice to you for future purchases.

2.0   Copyright Notice

The website www.southallbutchers.co.uk, its content and the imagery and text content of all printed materials that accompany our products are copyright of Southall Butchers – ©Southall Butchers  2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents or text of the website, printed material or artwork in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only;
  • You may also copy the content to individual third parties for their personal use, but only if you acknowledge the website www.southallbutchers.co.uk as the source of the material.

 3.0   Orders and Prices 

Orders for Southall Butchers produce are taken via the online shop section of the www.southallbutchers.co.uk website.   Statements about data protection, security, and customer information are given below.

Once you confirm a purchase, you will receive automatic email confirmation.  Payments will be made directly to Southall Butchers. Prices quoted are inclusive of tax but exclude shipping charges.

Our prices are given in British Pounds as a standard currency.  Customers who place orders in other currencies should be aware that the price that they pay in local currency will vary subject to the conversation rate at that time.

 4.0   Disclaimer

The information contained in this website and in our printed material is for general information purposes only. The information is provided by Southall Butchers and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which we think may be of interest to you. These websites are not under the control of Southall Butchers. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Southall Butchers takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

5.0   Business Privacy Policy

This privacy policy sets out how Southall Butchers uses and protects any information that you give Southall Butchers when you use this website.

Southall Butchers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Southall Butchers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31st October, 2015

What we collect

We may collect the following information:

  • Name and title
  • Contact information including postal and email address
  • Other specific information relevant to customer feedback, surveys or offers.

What we do with the information we gather

We require this information to provide you with our services and in particular for the following reasons:

  • Internal record keeping
  • To enable and track receipt, processing and dispatch of orders
  • We may periodically send out promotional information about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time we may also use your information to contact you for market research purposes.   We may contact you by phone, post or email.

We do not collect or store, nor do we have access to any information submitted through the payment gateway.  We advise customers to read the terms and conditions published by the payment gateway website.  At present we use PayPal to enable financial transactions, but we reserve the right to change this without notice to you for future purchases.

E-Security

We are committed to ensuring that your information is secure.   In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A ‘cookie’ is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages of our site are being used.   This helps us analyse data about webpage traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from our system.

Overall, cookies help us to provide you, our customer, with a better website but enabling us to monitor which sites visitors find useful and which they do not.   A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer.   This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other website of interest.   However, once you have used these links to leave our site, you should note that we do not have any control other that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites and such sites are not governed by these terms and conditions.  You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box to click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • If you have previously agreed to use using your personal information for direct marketing purposes, you may change your mind at any time by contacting through the website or emailing us at f.southallandson@btconnect.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.  We may use your personal information to send you promotion information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1988.  A small fee will be payable.  If you would like a copy of the information held on you please contact us via the webpage or email f.southallandson@btconnect.com.

If you believe that any information we are holding on you is incorrect or incomplete please email us as soon as possible at the above address.  We will promptly correct any information found to be incorrect.

If you have any questions, or for further information, please contact us on f.southallandson@btconnect.com